Slide Out Problems In Our Carriage 5th Wheel

by Karen
(Palmyra, PA, USA)

We have a 2004 Carriage 5th Wheel with 3 slides, 40'. We are having some issues with our unit. Recently, we have had problems with putting out the bedroom slide. Now we cannot get the bed slide and our entertainment slide to go in and out using the power buttons. The slides are fully extended, but will not move in either direction. We are full-time RV'ers, and have to move in a few days. We cannot move it.

We are also having problems with our Norcold refrigerator--it is a double door with ice maker. We were told to adjust the doors as they become uneven while towing, which we did. The left inside of the door, the buttons that look like bolts are very hot like something isn't cooling properly. We have tried contacting Carriage, but were told our warranty has expired after 2 years. We did purchase the unit new.

We hope you can shed some light on how to repair, and without a high tech bill. We did check the fuses, and that seems to be ok. We do love our unit, but are frustrated with the problems we are having. We hope to hear from you. Thank you for your time and assistance.

Comments for
Slide Out Problems In Our Carriage 5th Wheel

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Aug 12, 2010

Slide Out Problems In Our Carriage 5th Wheel
by: robbie

I'm going to need a bit more info to assist you with the slide outs.

A. Are they electric or hydraulic?

B. On the control panel, is there a name and can you describe it to me?

C. Do you hear any noises/clicking when you try to close the slides?

Also, I am a Norcold Service Center and have never heard about adjusting the doors. The heat you are feeling in the left door is a heater installed by Norcold to prevent sweating, I'm not sure what model you have, but some have a switch to turn the heater off if it bothers you.

Hope this helps a bit. Good luck and feel free to add some more details so we can possibly be of more assistance.

Robbie Warford

Sep 02, 2010

Slide out issues
by: Dean Compton

Look under your Carriage in front and/or behind the wheel areas and you should see some "zippered pouches" looking like they lead up into the floor area. Inside those zippered areas are the mechanics of your slide outs. From there you can manually crank in and out the slide outs after releasing the break catch on the motor. Without additional information, I can not effectively help you in the right direction in diagnosing your problem but since "Carriage" slide outs are primarily electric over mechanical, your problem lies with one of those issues.

Please feel free to contact me with any questions you may have.
Good luck.

dcompton007@gmail.com

Sep 30, 2010

landing gear motor
by: fred

I have a 1997 carriage--carrie lite 36ft. I recently tried to buy a coupler for the landing gear. It goes between the motor and the gear system. Our dealer in Brandon, Mb used to be a carriage dealer but are no more. They couldn't find the part---couldn't even find the manufacture of the landing gear motor or didn't care. I emailed the main office of carriage, but no response. Roger at the service end refered me to some other company. And they can brag about there products? I won't buy another carriage.

Oct 01, 2010

Landing Gear
by: Dean Compton

I'm really sorry to hear about your unusual experience with "Carriage." They have always been very accommodating and helpful and have sent me information, repair products and even called me on the phone to assist me in assuring I got the right part while I was on the road. It is very strange that you would have such an experience with them. I really can't say enough great things about their support and their products. I have had several different 5th wheels, and read the pro's and con's on many others as well as the manufacturing companies and I again, have to support "Carriage" as being one of the best.
You might try calling Sandi (service) @ 1-574-642-1487
or Dave (Parts) 1-574-642-1481 (EXT 1481)
Again, I am truly sorry to hear of your experience with Carriage.
I would give them another try.
Safe Travels.
Dean

Nov 04, 2011

carriage full wall slide will not go in
by: Anonymous

Our 20ll cameo 36fwslide will not go in the motor does not make any sound. The bedroom door is completely open. Is there any way to get it in? There is powerto the switches. Need help quickly as we are on the road

Nov 13, 2011

Carriage full wall slide issues
by: Anonymous

The Full Wall Slide (FWS) system has several micro switches which must "all" be in closed loop before the FWS will function.
There area two of them inside the lower area where your kitchen trash container is next to the cabinet wall next to the floor.
One of them provides the "Stop position" when closing and the other provides the "Stop position" when opening. There is also one more micro switch behind your bedroom door next to the bathroom wall which will only allow the FWS to operate when the bedroom door is full open and locked into the open position position. This prevents the FWS from closing in on the bedroom door in the event you forget to close it.
I helps this helps. If not, please feel free to contact me at:
perfect-5th@hotmail.com
Good luck and happy travels..

Nov 13, 2011

Carriage Company out of business
by: perfect-5th

To all Carriage owners.
PLEASE BE AWARE THAT "CARRIAGE INC" IN INDIANA USA IS NO LONGER IN BUSINESS. You may have to contact your dealer for parts and service.
I was told by our dealer that those who did purchase the extended warrantee will be covered by each Carriage Dealer as agreed per the contract. Too bad since Carriage builds one of the best 5th wheels on the market. We can only hope some reputable company will purchase the company and maintain the high standards Carriage has worked so hard for....

Nov 28, 2011

Slide-out issues with Cameo FWS NEW
by: perfect-5th

One more thing. There is also a "master" switch inside the cabinet door where you check your water and sewer levels. This switch must be "ON"(in the up position) in order for the slides to work. I have accidently bumped this switch "off" when checking fluid levels. Be sure it's ON.

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